When you reconnect, your session will start up where you disconnected last.
If you “Disconnect,” your application sessions will remain open, but the Secure Access window will close. In the Secure Access window there are two options, “Disconnect” and “Sign Out.” What is the difference? However, you will need to mount them in your Secure Access launch window one time.
Yes you will be able to access your H, I, and J: drives. Can I use Secure Access open and change documents on my H, I, and J drives? Dial-up users will notice significant improvements in performance once the applications are opened. Subsequent applications launch instantly. It takes a few seconds to launch the first application or service from the Secure Access launch window. Most applications will run faster using Secure Access than directly installed on a PCs. Will applications be slower via Secure Access than if they were installed on my computer? However, there is a Secure Access plug-in that you can use on a personal Macintosh computer or device. We are unable to provide support for Dartmouth Hitchcock Medical Center and Clinics applications on Macintosh computers.
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Will I be able to use Secure Access on a Macintosh computer?ĭartmouth Hitchcock Medical Center and Clinics applications are designed to work on Windows operating systems.
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If you are using a personal computer or any device that is not managed by User Support, you will need to install a plug-in before using Secure Access for the first time. If you are using a work-issued computer or device, you do not need to install anything. If you are using a personal computer or any device that is not managed by D-H User Support, you will need to install a plug-in before using Secure Access for the first time. Will I need to install software on my computer in order to use Secure Access? At the current time, you will be unable to access the following programs:Īdditional resources are being added all the time. We are working to include more programs in Secure Access. What programs or items will I be unable to use with Secure Access? Terminal Systems, which includes DH1, DH8i, DH11i, and DH9iĪdditional resources are being added all the time.Utilities and My Files, which includes your network drives (H and I drives).Microsoft Office, which includes Excel, PowerPoint, and Word.When you connect to the Dartmouth Hitchcock Medical Center and Clinics network using Secure Access, you can use the following resources: What programs or items can I get to with Secure Access? Does not have a sticker on it with a unique device ID.Is not managed or maintained by User Support.Was not purchased and issued to you by Dartmouth-Hitchcock.What is an “unmanaged” computer or device?Īn unmanaged computer or device is one that: Has a sticker on it with a unique D-H device ID.
Is managed and maintained by User Support.Was purchased and issued to you by Dartmouth Hitchcock Medical Center, Dartmouth Hitchcock Clinics, or Dartmouth Health.What is a “managed” computer or device?Ī managed computer or device is one that: Secure Access allows you to run various Dartmouth Hitchcock Medical Center and Clinics computer programs and access files when you are not in the office, in a way that does not compromise the organization’s commitment to privacy and security. There may be times when you need to check your email, or engage in other work activities when you are away from the office. Secure Access allows you to connect to various Dartmouth Hitchcock Medical Center and Clinics computer resources when you are not in the office.